Startups · AI

Customer Experience Test Automation Intern

OpusClip · Burnaby · On-site

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About OpusClip

OpusClip turns long videos into high-quality viral clips, and publishes them to all social platforms in one click. We help 20M+ creators create and grow faster. Backed by SoftBank VF and AI Grant.

About the role

OpusClip is hiring a CX Test Automation Intern: a software-developer-in-test who sits inside the Customer Experience team and turns real customer tickets into automated UI end-to-end tests. You will be the first person in a new lane we call customer-originated requirements: the thousands of support conversations we handle each month are a rich record of how OpusClip actually gets used and where it breaks, and nobody has yet turned that record into a repeatable test battery. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Hands-on vibe coding experience: Must-have. You have built and shipped something real with AI assistance (a side project, internal tool or script) and can walk through how it was built: what you asked for, what the model got wrong, and how you fixed it
  • Can read Python and JavaScript/TypeScript: Must-have. You can explain what a short snippet does and spot an obvious bug. You do not need to write either language from scratch
  • Testing mindset: Must-have. Given a feature such as "upload a video, get clips", you list the happy path, edge cases and failure modes, then rank them by user impact rather than by how easy they are to test
  • Customer empathy: Must-have. You want to understand what the user was trying to do, not just what broke. You read a ticket and see a person with a deadline, not a bug ID
  • Clear communication and cross-functional collaboration: Must-have. Your write-ups are short, specific and readable by someone who was not in the room. You ask for review and take feedback without friction
  • Grasp of business impact: Must-have. You can reason about ROI and opportunity cost: why fixing a bug that hits 2% of paying exports beats one that hits a rarely used free feature, and what it costs to test the wrong thing
More about this role

🎨 OpusClip is the world's No.1 AI video agent, built for authenticity on social media.

We envision a world where everyone can authentically share their story through video, with no expertise needed. Within just 18 months of our launch, over 20 million creators and businesses have used OpusClip to enhance their social presence.

We have raised $50 million in total funding and are fortunate to have some of the most supportive investors, including SoftBank Vision Fund, DCM Ventures, Millennium New Horizons, Fellows Fund, AI Grant, Jason Lemkin (SaaStr), Samsung Next, GTMfund, Alumni Ventures, and many more.

Check out our latest coverage by Business Insider featuring our product and funding milestones, and our recognition as one of The Information's 50 Most Promising Startups in 2024.

Headquartered in Mountain View, we are a team of 100 passionate and experienced AI enthusiasts and video experts, driven by our core values:

Be a Champion Team

Prioritize Ruthlessly

Ship fast, Quality Follows

Obsess over customers

Be a part of this exciting journey with us!

OpusClip is hiring a CX Test Automation Intern: a software-developer-in-test who sits inside the Customer Experience team and turns...

Read the full posting on OpusClip's site ↗

Customer Experience

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