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Associate Customer Success Manager

Orca Security · United States · On-site

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About Orca Security

Secure your multi-cloud environment from build to runtime with the industry-leading CNAPP. Featuring comprehensive AI security and workload defense. Backed by ICONIQ and Redpoint.

About the role

As an Associate Customer Success Manager at Orca Security, you will play a critical role in managing customer accounts, ensuring contract renewals, and driving customer success. You will be the primary point of contact for our customers, responsible for fostering strong relationships, monitoring their progress with our platform, and maximizing upsell opportunities. Your goal is to enable our customers to fully realize the value of Orca’s security solutions and support them in achieving their security objectives.

What they're looking for

  • Bachelor's degree or equivalent work experience
  • 1+ years experience in customer success, account management, engagement management
  • Experience working with Cloud Security, CyberSecurity, or SaaS products
  • Ability to communicate, operate and communicate in various organizational levels both internally and externally
  • Knowledge of modern Cloud Infrastructure providers such as AWS, Microsoft Azure, Google Cloud
  • Knowledge of and experience working in the Cloud Security industry
More about this role

At Orca, in the right environment and with the right team, talent has no boundaries. This team spirit, together with our drive to always aim high, has quickly earned us unicorn status and turned us into a global cloud security innovation leader. So if you’re ready to join an amazing team of people who inspire each other every day, now is the time to find your place in our pod.

We’re looking for driven and talented people like you to join our Sales team and our mission to change the future of cloud security. Ready to dive in and swim with our pod?

  • High-growth: Over the past seven years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
  • Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud, so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
  • Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud...

Read the full posting on Orca Security's site ↗

Customer Success

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