Otter matches parents who need care with trusted sitters in their community, on-demand. Backed by Sequoia and a16z.
About the role
We're looking for a Sales Engineer to be the technical partner to our enterprise go to market team. You'll work alongside Account Executives on deals with national brands, multi-unit franchisees, and franchise groups, translating what our platform does into outcomes an operator, a CFO, or a CTO cares about. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2–4 years in sales engineering, solutions consulting, technical account management, or a similar customer-facing technical role, ideally in B2B SaaS
- Comfort working with data: you can write SQL, build an analysis in a spreadsheet or notebook, and explain what a result does and doesn't prove
- A working understanding of how ML-driven products are evaluated, including experimentation, incrementality, attribution, and why "the model did it" isn't an answer a buyer should accept
- Experience explaining technical systems to non-technical audiences, and adjusting depth on the fly when the room changes
- Familiarity with APIs, integrations, and how data moves between systems (POS, third-party platforms, finance tools)
- Strong written communication, you'll be writing proposals and RFP responses that executives read
More about this role
In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
We're looking for a Sales Engineer to be the technical partner to our enterprise go to market team. You'll work alongside Account Executives on deals with national brands, multi-unit franchisees, and franchise groups, translating what our platform does into outcomes an operator, a CFO, or a CTO cares about.
The products you'll support go well beyond ordering. One of them is a machine learning system that decides, store by store and week by week, where a brand's delivery marketing dollars should go and how hard they should work. Others take on the manual, error-prone work enterprise teams do today across dozens of platforms...
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