Get the depth of qualitative interviews at the speed and scale of a survey with the power of AI-moderated research. Make better, faster decisions for your business. Backed by Y Combinator.
About the role
Discovery: Lead discovery with CX leaders and technical stakeholders to uncover program goals, pain points, buying process, and current stack (Medallia, Qualtrics, CRM, support, and data platforms). Demo: Build and deliver tailored demos that map the CX offering to each prospect's use cases; continuously refine the demo narrative, environments, and datasets. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6+ years of hands-on experience in the enterprise software sales space, such as sales development representative, account executive, solutions consulting, sales engineering
- 2+ years working specifically with customer experience solutions
- A track record in a customer-facing pre-sales role, owning and delivering discovery, demos, and pilots or proofs of concept that converted to revenue
- A track record of closing deals end to end, including pipeline management, business case, commercial negotiation, and close
- Experience partnering closely with Product teams, turning customer input into roadmap priorities and selling a credible product vision
- Working familiarity with Medallia and/or Qualtrics, including how they are deployed, configured, and connected to other systems
More about this role
Outset invented a better way to do research: AI-powered user interviews.
Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.
Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.
The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.
We’re a tight-knit team serving some of the world’s largest enterprises.
Outset is hiring its founding Customer Experience (CX) Solutions Account Executive, the first sales hire for our new CX offering.
On Day 1, you'll own the most important stretch of the funnel, discovery → demo → pilot → conversion, working directly with prospects and turning...
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