Get the depth of qualitative interviews at the speed and scale of a survey with the power of AI-moderated research. Make better, faster decisions for your business. Backed by Y Combinator.
About the role
Own a portfolio of a small number of strategic global accounts — companies on the scale of Amazon, Microsoft, Google, Meta, and Salesforce — with full commercial responsibility for expansion, cross-sell, pricing, and renewal. Find new buying centers, both regionally and within the larger umbrella brand, to pursue, predominantly via deep account understanding, referrals and in-person visits. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years in enterprise sales, including 5+ years in a named global or strategic account role (Global Account Manager, Global Account Director, Strategic Account Manager, or equivalent) owning a small book of major brands
- Direct experience selling into and growing accounts of this profile — large, global, matrixed technology or consumer organizations with many buying centers, such as Amazon, Microsoft, Google, Meta, or Salesforce
- A proven record of exceeding aggressive seven-figure growth targets inside existing accounts — expansion, cross-sell, and renewal — not only net-new logo attainment
- World-class relationship management. You are known for the depth and durability of the relationships you build, and you can point to accounts you grew over years, not quarters
- Executive presence and commercial sharpness: credible with CxO and VP-level buyers, consultative enough to teach and shape their thinking, and comfortable negotiating at scale
- Demonstrated ability to lead an extended, cross-functional account team without direct authority — you make the people around you more effective on your accounts
More about this role
Outset invented a better way to do research: AI-powered user interviews.
Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.
Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.
The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.
We’re a tight-knit team serving some of the world’s largest enterprises.
We're hiring our first Global Account Managers to own and aggressively grow a small number of our largest global accounts — companies like Amazon, Microsoft, Google, Meta, and Salesforce.
Accounts of this scale are not one company; they're dozens. Amazon alone runs research...
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