Startups · AI

Head of Workplace Operations

Outset · San Francisco · On-site

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About Outset

Get the depth of qualitative interviews at the speed and scale of a survey with the power of AI-moderated research. Make better, faster decisions for your business. Backed by Y Combinator.

About the role

• Hire, onboard, mentor, future workplace operations team members • Build a strong operations culture and scale processes as the team grows Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 7+ years in workplace operations, facilities management, office management, or real estate administration, with at least 2+ years in a leadership or management role
  • Experience managing or supporting a growing tech company (startup or scale-up) through multiple growth phases
  • Proven experience managing teams and building scalable operations
  • Experience managing multiple office locations or scaled workplace operations across geographies
  • Expert vendor and contract management, comfort negotiating with landlords, service providers, and cross-functional partners
  • Budget ownership: experience forecasting, tracking, optimizing operational spend, and managing capital projects
More about this role

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises.

You'll lead and scale Outset's global workplace operations function. You own the strategy, execution, and team behind our physical office experience - managing our San Francisco and New York offices, overseeing facilities, real estate, vendor relationships, event logistics, and...

Read the full posting on Outset's site ↗

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