OutSystems combines a low-code foundation with AI-driven software development to deliver enterprise apps and custom agents with full SDLC governance.
About the role
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! We’re growing our global support team and looking for Level 2 engineers who enjoy digging into complex platform issues. You’ll troubleshoot performance problems, work with customers to find practical fixes, and partner with internal teams to improve our product. If you like working through issues and want to make a real difference for customers, we’d like to hear from you. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- .NET web apps (C#, ASP.NET)
- Java, JavaScript, REACT, CSS, HTML
- REST/SOAP web services, XML, XSD
- Mobile tech (Objective C, iOS Apps, Android Studio
More about this role
There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!
Job Description
We’re growing our global support team and looking for Level 2 engineers who enjoy digging into complex platform issues. You’ll troubleshoot performance problems, work with customers to find practical fixes, and partner with internal teams to improve our product. If you like working through issues and want to make a real difference for customers, we’d like to hear from you.
Key Responsibilities
- Troubleshoot platform-related issues, with a focus on identifying and resolving system bottlenecks
- Provide solutions and alternative approaches, negotiating with customers about the best ways to overcome issues.
- Use logging and troubleshooting tools to identify performance bottlenecks and perform root-cause analysis.
- Bridge with internal teams to be a part of our product’s continuous improvement process.
- Interact with many different people from different countries, backgrounds, and cultures, both internally and with customers.
Qualifications
- Intermediate knowledge in troubleshooting Application Servers (IIS) performance issues and able to clearly...
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