Implement Zero Trust, Secure your Network, Cloud workloads, Hybrid Workforce, Leverage Threat Intelligence & Security Consulting. Cybersecurity Services & Education for CISO’s, Head of Infrastructure, Network Security Engineers, Cloud Architects & SOC Managers. Backed by Greylock, Sequoia and Felicis.
About the role
We are looking for a Senior Manager, Customer Upsell, to manage and execute our expansion and upsell operations globally across Next Generation Trust Security (NGTS) and Quantum Safe Security solutions. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Cross-Functional Co-Selling: Strong background working alongside domain specialists (M&T Specialists), renewal managers, and customer success teams to drive expansion revenue within existing accounts
- Commercial Deal Structuring: Practical experience assembling BOMs, navigating enterprise contract terms, structuring upgrade pricing models, and managing deal-desk approvals across complex global deal frameworks
- Renewal & Entitlement Mechanics: Solid understanding of SaaS renewal lifecycles, software entitlement tracking, overconsumption capture, and contract transition workflows
- Technical & Security Aptitude: Ability to quickly master and communicate enterprise security concepts, certificate lifecycle management, and cryptographic transitions in business conversations
- Hands-On Execution Mindset: Comfortable managing day-to-day deal support and administrative workflows directly across global regions, with the capability to coach and lead future team members down the road
- CRM & Analytics Proficiency: Daily proficiency in Salesforce, Tableau, and Google Workspace for tracking global pipelines, analyzing account usage, and reporting
More about this role
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work...
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