Pano offers hardware and software technology solutions for fire professionals to detect threats. Backed by Convective Capital.
About the role
Pano AI seeks an Associate - Community Outreach and Incident Analysis to review and curate smoke incident alerts issued by Pano Intelligence Center for relevance to Pano’s utility customers. You will also manage the relationships, including outreach and onboarding, with community end-users such as fire authorities and disaster management agencies. In this role, you will be high touch in communication and support with our direct and indirect customers both pre- and post-deployment. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- This is a remote position. We are hiring two Associates, with one position requiring residence within the U.S. Central or Eastern Time Zone , the second may be based anywhere in the U.S
- BS / BA degree or equivalent work experience with 2+ years of experience in Wildfire, Forestry, and Disaster Management roles, strong preference for Federal wildland fire or state fire agency experience
- 2+ years of professional experience in either training and development, sales/marketing, customer success/support, operations, or project management
- Ability to travel up to approximately 20% of the time
- Ability to work a shift-based schedule with flexibility to support operations across all continental U.S. time zones, within reason and potentially on a semi-recurring basis. Must also be available to work weekends and holidays on a recurring basis
- Ability to travel approximately 10%–20 , including travel to areas supporting active wildfire response to assist with the deployment and operation of Pano AI mobile equipment
More about this role
The challenge: Every minute matters in wildfire response. As climate change increases the frequency and intensity of wildfires—with longer fire seasons, drier fuels, and more extreme weather—new ignitions can spread rapidly, putting communities, critical infrastructure, and ecosystems at risk. Today, many wildfires are first reported by members of the public , meaning it can take valuable time to detect a fire, confirm its location and size, and mobilize responders . Fire agencies need faster, more reliable ways to detect, verify, and pinpoint new ignitions so they can respond quickly and prevent small fires from becoming catastrophic events.
About Pano AI: Pano AI is the leader in AI-powered wildfire detection and intelligence, helping fire professionals detect, respond to, and contain wildfires faster and more safely. Our platform combines advanced hardware, software, artificial intelligence, satellite imagery, and other data sources to provide real-time situational awareness and actionable intelligence. Using a network of ultra-high-definition, 360-degree cameras positioned across high vantage points, Pano AI delivers a real-time view of wildfire activity, enabling faster, more...
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