AI-native intelligence for finance. Parlay modernizes the credit ecosystem with enterprise-grade technology that turns fragmented data into compounding value. Backed by Techstars.
About the role
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging, and entertaining gaming experience.
What they're looking for
- Develop and maintain with proper content AI chatbots that can provide efficient and effective sales or customer service
- Collaborate with stakeholders and cross-functional teams, such as UX, BI, and/or CX teams, to understand and prioritize requirements and features
- Ensure that the bot meets quality and usability standards, that its conversation flows seamlessly, and that it delivers satisfactory customer experience
- Continuously monitor and analyze customer feedback and market trends to identify opportunities for bot improvement
- Develop and implement training programs to support the use of the AI chatbot product
- Ensure that the AI chatbot documentation and knowledge base are up-to-date and easily accessible to customers and support teams
More about this role
Аbout Playtech
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging, and entertaining gaming experience.
As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.
Playtech is looking for a reliable and systematic ChatBot Associate and excellent communication and collaboration skills.
- Develop and maintain with proper content AI chatbots that can provide efficient and...
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