Startups · AI

Customer Service Associate Playtech Full-Time Full-Time On-Site Sofia, Sofia-City, Bulgaria 3 Days

Parlay Finance · Remote (US) · Remote

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About Parlay Finance

AI-native intelligence for finance. Parlay modernizes the credit ecosystem with enterprise-grade technology that turns fragmented data into compounding value. Backed by Techstars.

About the role

Playtech Managed Services’ Customer Service is on the lookout for an open-minded Customer Service Associate fluent in English , with top-notch communication skills. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Provide exceptional customer support and care to our clients
  • Address queries from existing customers via chat, email, and phone calls (e.g., log-in issues, payments, withdrawals, bonuses, responsible gambling, and general terms and conditions)
  • Employ a professional and friendly approach in assisting with queries
  • Be empowered to resolve any customer issue
  • Adhere to our company's procedures and uphold our high standards
  • Achieve predetermined personal and team targets
More about this role

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging, and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Playtech Managed Services’ Customer Service is on the lookout for an open-minded Customer Service Associate fluent in English , with top-notch communication skills.

  • Provide exceptional customer support and care to our clients.
  • Address...

Read the full posting on Parlay Finance's site ↗

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