Parloa is the AI agent management platform for enterprise CX. Build, test, and scale voice and chat AI agents that turn conversations into loyalty. Backed by General Catalyst.
About the role
As People Operations Partner , you will own the day-to-day employee experience for our US team. That covers onboarding, contracts, benefits, compliance and employee support. You will build processes that scale, keep us compliant across states, and be the first point of contact for employees in New York and across the US. This is your opportunity to shape how People Operations runs in the US and to help a fast-growing team feel well supported from day one. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You have experience designing and running People processes, ideally including global pre-, on- and offboarding
- You have handled employee relations and People administration, including offer letters, contracts and records
- You know US state labor law and compliance, and you have supported a remote team across the US
- You have administered benefits, including open enrollment
- You are proficient in HRIS, preferably HiBob, and other People software
- You manage projects well and stay effective in a fast-paced environment
More about this role
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
As People Operations Partner , you will own the day-to-day employee experience for our US team. That covers onboarding, contracts, benefits, compliance and employee support. You will build processes that scale, keep us compliant across states, and be the first point of contact for employees in New York and across the US.
This is your opportunity to shape how People Operations runs in the US and to help a fast-growing team feel well supported from day one.
Support the US employee lifecycle from pre-boarding to offboarding, including hosting onboarding sessions and improving the process with each cohort.
Run People administration end to end,...
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