Parloa is the AI agent management platform for enterprise CX. Build, test, and scale voice and chat AI agents that turn conversations into loyalty. Backed by General Catalyst.
About the role
As a Senior Salesforce Solution Engineer, you will be a strategic partner to our internal RevOps team and GTM stakeholders, translating business needs into scalable Salesforce solutions. You will combine business discovery, systems thinking, architecture judgment, and hands-on implementation to improve the way our revenue engine operates as we scale. You will be a thought partner who helps shape how our Salesforce ecosystem and adjacent GTM systems should evolve. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6-9+ years of Salesforce experience, with clear ownership of cross-functional solutions, architecture decisions, and end-to-end delivery
- Strong experience in a high-growth B2B SaaS environment, ideally in a company that has scaled meaningfully across teams, geographies, or process complexity
- Proven ability to partner closely with RevOps and business stakeholders to identify needs, map processes, and design scalable solutions
- Deep Salesforce expertise across objects, fields, security, permissions, flows, reporting, governance, and platform design
- Strong hands-on implementation capability, you can design and build, not only advise
- Strong systems thinking, including understanding of integration patterns, data flow, and technical tradeoffs across business applications
More about this role
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
As a Senior Salesforce Solution Engineer, you will be a strategic partner to our internal RevOps team and GTM stakeholders, translating business needs into scalable Salesforce solutions. You will combine business discovery, systems thinking, architecture judgment, and hands-on implementation to improve the way our revenue engine operates as we scale.
You will be a thought partner who helps shape how our Salesforce ecosystem and adjacent GTM systems should evolve.
Partner closely with RevOps, Sales, Marketing, Customer Success, and Finance stakeholders to understand goals, pain points, and process gaps.
Lead discovery and requirements...
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