Parloa is the AI agent management platform for enterprise CX. Build, test, and scale voice and chat AI agents that turn conversations into loyalty. Backed by General Catalyst.
About the role
As our Deployment Strategist , you will drive AI transformation at Global 2000 enterprises as the “Field CPO” for Parloa’s most strategic customers. You will own the bridge between customer outcomes and product reality, translating business needs into deployable product capabilities for customers like Booking.com , Allianz, Decathlon, and TUI. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 7-12 years of experience in enterprise software (solution architecture, product, or consulting) with a proven track record of customer-facing delivery
- “Field CPO” mentality: ability to translate customer outcomes into product reality and vice versa
- Business + tech stakeholder leadership: presented to C-suite across business and tech functions, demonstrated value, and ensured solutions make business sense
- Product thinking: built client-specific roadmaps aligned with platform strategy
- Architectural credibility: scoped off-platform features, assessed feasibility, and ensured supportability
- Influence without authority: led cross-functional teams (Product, Eng, Sales, CS) without direct reports
More about this role
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
As our Deployment Strategist , you will drive AI transformation at Global 2000 enterprises as the “Field CPO” for Parloa’s most strategic customers. You will own the bridge between customer outcomes and product reality, translating business needs into deployable product capabilities for customers like Booking.com , Allianz, Decathlon, and TUI.
Land big clients (Global 2000 with complex, off-roadmap needs) and ensure their AI transformation succeeds.
Manage stakeholders across business and tech (CEO, COO, CIO, CTO, VP Support), owning deployment from value thesis through production to expansion.
Translate customer needs into product...
Browse similar: Startup jobs · Remote jobs