Parloa is the AI agent management platform for enterprise CX. Build, test, and scale voice and chat AI agents that turn conversations into loyalty. Backed by General Catalyst.
About the role
As a Forward Deployed Engineer in Madrid, you will play a critical role in delivering and implementing Parloa’s enterprise AI platform for our strategic customers in Spain and beyond. You’ll own the technical delivery of integration projects, working directly with customers and partners to design, implement, and scale impactful solutions. This role is both hands-on and customer-facing, blending software engineering, solution architecture, and technical consulting. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3+ years’ experience in a customer-facing technical role (solutions engineering, implementation, or similar) within enterprise SaaS
- Strong hands-on experience with REST APIs, JSON/XML, and integration methodologies
- Solid programming/scripting skills (e.g., Python, JavaScript, TypeScript, or similar)
- Familiarity with enterprise IT environments, cloud platforms, and networking concepts
- Problem-solving mindset and ability to work independently in dynamic settings
- Excellent communication skills in English and Spanish
More about this role
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. Our AI-driven solutions support global brands in delivering seamless, impactful customer experiences. As a member of our growing team, you’ll be helping to define the next generation of customer engagement.
As a Forward Deployed Engineer in Madrid, you will play a critical role in delivering and implementing Parloa’s enterprise AI platform for our strategic customers in Spain and beyond. You’ll own the technical delivery of integration projects, working directly with customers and partners to design, implement, and...
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