About PayJoy
Looking for a phone or a cash loan? PayJoy gives you credit with few requirements and in minutes. No late fees charged. Backed by Greylock and USV.
About the role
PayJoy is hiring a Junior IT Specialist in San Francisco, CA. The full description is on PayJoy's site.
What they're looking for
- Bachelor's degree in computer science or 4+ years provided support in the form of Linux\Windows\Mac OS architecture
- Experience with supporting Video Conference Systems. (Google Meet / Logitech Room Systems)
- SaaS / Cloud experience (Google Workplace / Slack / 1Password / SSO)
- Understanding of system and application integration, as well automation engineering
- Able to work off hours for maintenance and projects
More about this role
Helpdesk & End-User Support
- Provide Tier 1–2 technical support for hardware, software, and SaaS applications
- Diagnose and resolve issues related to laptops, desktops, mobile devices, and peripherals
- Support operating systems (Windows, macOS, Linux) and productivity tools
- Document issues, resolutions, and procedures in the ticketing system
Cloud & Systems Administration
- Support and maintain cloud platforms (e.g., Google Cloud, Slack, etc….)
- Manage user access, permissions, and identity services (e.g., Google SSO, IAM)
- Assist with cloud-based backups, monitoring, and security best practices
- Support SaaS applications such as Google Workspace, Microsoft 365, Slack, Jira, etc.
Networking
- Monitor network performance and resolve connectivity issues
- Assist with network security controls and access management
IT Asset Management
- Manage the full lifecycle of IT assets (procurement, deployment, tracking, maintenance, and decommissioning)
- Maintain accurate asset inventory records and ensure compliance
- Coordinate device provisioning, replacements, and returns
- Support onboarding and offboarding processes
Security & Compliance
- Follow IT security policies and best...
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