PayRange offers end-to-end technology solutions to enable seamless cashless payment, identity verification, and connected solutions for unattended retail. Backed by GV.
About the role
PayRange is seeking an Online Reputation Manager to lead our online reputation management, social listening, and digital community engagement efforts. This role will help shape how PayRange is perceived across social media, online communities, review platforms, and other digital channels. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Track brand mentions, customer feedback, sentiment, recurring questions, complaints, praise, and emerging trends
- Identify potential reputational risks and developing issues before they escalate
- Analyze changes in public perception and identify opportunities to strengthen brand trust
- Implement and maintain social listening tools, monitoring systems, and workflows
- Provide timely updates on significant conversations, trends, and potential risks
- Manage day-to-day engagement with customers and community members across relevant online channels
More about this role
Online Reputation Manager
About PayRange
PayRange is focused on creating convenient, seamless payment experiences for consumers and businesses. Our brand is shaped not only by the products and services we provide, but also by the conversations people have about us across digital channels.
We believe listening to our customers, understanding their experiences, and responding thoughtfully are essential to building trust and strengthening our brand.
About the Role
PayRange is seeking an Online Reputation Manager to lead our online reputation management, social listening, and digital community engagement efforts. This role will help shape how PayRange is perceived across social media, online communities, review platforms, and other digital channels.
You will monitor conversations about PayRange, engage with customers and other stakeholders, identify emerging trends, and ensure feedback reaches the teams best positioned to address it. You will play a critical role in identifying potential reputational risks, strengthening customer relationships, and turning online conversations into actionable business insights.
This is a highly collaborative role that works across Marketing, Customer...
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