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Customer Success Manager

Paystand · Ciudad de México · On-site

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About Paystand

AR, expense management, and international payments on one agentic B2B payment network. Zero transaction fees. Native to NetSuite and Sage Intacct.

About the role

Paystand is the world's leading blockchain-enabled B2B payments network, transforming commercial finance into a software-driven, zero-fee, and open ecosystem. Recognized as a CNBC/Statista 2026 World's Top Fintech company, Paystand delivers over a decade of on-chain payments experience to middle and large enterprises. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 3 to 5 years of experience in Customer Success, Account Management, Strategic Account Management, or a similar customer-facing role in SaaS, fintech, or B2B technology
  • Proven ability to manage mid-market or enterprise customer relationships, including renewals, stakeholder communication, issue resolution, and account planning
  • Strong understanding of customer adoption, retention, health scoring, risk mitigation, and value realization in a SaaS environment
  • Experience working cross-functionally with Product, Delivery, Finance, Operations, Support, and Sales teams to resolve customer needs
  • Strong communication skills in Spanish and English, with the ability to lead customer meetings, manage follow-ups, and communicate clearly with executives and operators
  • Analytical mindset with the ability to interpret usage data, identify patterns, prioritize action, and connect product adoption to business outcomes
More about this role

Paystand is the world's leading blockchain-enabled B2B payments network, transforming commercial finance into a software-driven, zero-fee, and open ecosystem. Recognized as a CNBC/Statista 2026 World's Top Fintech company, Paystand delivers over a decade of on-chain payments experience to middle and large enterprises.

Paystand's network services more than one million payors that have moved $20+ billion in volume. With its acquisitions of Yaydoo, Teampay and Bitwage, Paystand's full-stack platform includes agentic AI, its USDb stablecoin, and AR/AP solutions on one tightly integrated network. Its non-profit arm, Paystand.org, advances the mission to democratize finance through Bitcoin and blockchain technology.

We built the financial system we always thought should exist: zero fees, zero friction, just your money, faster. Blockchain automates receivables and payables, cuts time-to-cash, and turns every transaction into revenue instead of cost.

The current system takes a cut from the people who build, create, and grow — and calls it the cost of doing business. We don't buy that. Every fee we eliminate compounds into growth. We're here to decentralize finance and hand the power back...

Read the full posting on Paystand's site ↗

Paystand

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