PDI Technologies helps fuel wholesalers and convenience retailers increase business productivity, profitability, loyalty, and security by Connecting Convenience. Backed by Insight.
About the role
We're looking for a senior leader to run our SOC and NOC as one operation: more than 150 people across onshore and offshore teams, delivering 24/7 monitoring, response, and uptime. You'll own how the service is delivered, what it costs, and how it scales, and as part of the SaNS leadership team, you'll help shape where the business goes next. This role leads PDI's customer-facing security and network services. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 12+ years in security operations, network operations, or infrastructure operations, including 7+ years in leadership and experience leading leaders (managers of managers)
- A track record running a 24/7 operation of 100+ people, ideally across onshore and offshore teams
- Deep experience running a SOC or a NOC, and solid working knowledge of the other. We're open to great leaders from either background, but prefer a security background
- Experience owning an operating budget and improving cost to serve or margin
- Proven major-incident leadership, including executive and customer communications under pressure
- Strong grasp of security operations tooling (SIEM, SOAR, EDR/XDR) and network operations tooling (monitoring, observability, IT service management)
More about this role
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Most companies run security operations and network operations as separate worlds, with separate teams, separate tools, and separate escalations. At PDI, we're bringing them together.
Our Security & Network Solutions business protects and connects 12,000+ customers across convenience retail, fuel, quick-service restaurants, and automotive. The store networks that keep payments and fuel pumps running are the same networks attackers target. In the first five minutes, a network outage and a security incident often look the same, and our...
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