PDI Technologies helps fuel wholesalers and convenience retailers increase business productivity, profitability, loyalty, and security by Connecting Convenience. Backed by Insight.
About the role
Lead, coach, and develop a managed services team that includes supervisors, analysts, account managers, and hourly employees. Oversee daily operations, staffing, scheduling, workload distribution, attendance, and coverage to ensure customer commitments and performance standards are met. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s degree in accounting, finance, business, operations, or a related field
- Experience managing a large, hourly, or shift-based workforce
- Experience in accounting services, financial operations, managed services, or customer account management
- Working knowledge of financial accounting principles and regulatory or compliance requirements
- Experience with PDI Enterprise or similar business software (preferred)
- Experience using performance metrics, automation, or AI-enabled tools to improve service delivery and operational efficiency
More about this role
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
The Manager, Managed Services provides administrative and operational leadership to a large team of analysts, account managers, supervisors, and other service professionals who process customer financial transactions using PDI’s proprietary software.
This role oversees daily service delivery, team performance, documentation, resource planning, and operational efficiency while ensuring work is completed accurately and on time. The Manager will build a positive team culture centered on collaboration, accountability, customer service,...
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