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Network Operations Analyst II

PDI · Remote US · Remote

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About PDI

PDI Technologies helps fuel wholesalers and convenience retailers increase business productivity, profitability, loyalty, and security by Connecting Convenience. Backed by Insight.

About the role

Monitor, analyze, and support enterprise network environments to ensure optimal performance and availability. Investigate network incidents, outages, and performance degradation issues. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor's degree in Information Technology, Computer Science, Network Engineering, or equivalent experience
  • 3+ years of experience supporting enterprise network environments
  • Cisco Meraki
  • Palo Alto
More about this role

Help Keep the Networks That Power Convenience Running

At PDI Technologies, we sit at the intersection of productivity and sales growth, delivering solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By connecting convenience across the globe, we help our customers operate more efficiently, make better decisions, and serve their customers faster.

We're looking for a Network Operations Analyst II to join our Network Operations team. This role is ideal for a networking professional who enjoys troubleshooting complex issues, identifying root causes, improving operational processes, and helping ensure critical customer environments remain secure, stable, and available.

You'll work closely with Infrastructure Engineers, Solutions Engineers, Project Managers, and Operations teams to support customer environments, respond to incidents, and improve network performance.

Monitor, analyze, and support enterprise network environments to ensure optimal performance and availability.

Investigate network incidents, outages, and performance degradation issues.

Lead root cause analysis and drive corrective and preventive actions to reduce repeat...

Read the full posting on PDI's site ↗

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