Pelago pairs AI-led access with licensed clinicians to treat substance use, mental health, and behavioral addictions, backed by 16 peer-reviewed studies. Backed by Y Combinator.
About the role
As our Care Quality Program Manager, you'll lead clinical quality and accreditation readiness for Pelago's care programs. You'll run clinical audits across our care team, co-lead our Quality and Safety Committee, and serve as the clinical lead for Joint Commission readiness, from policy development through survey day. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- An active, unrestricted clinical license in good standing (e.g., LCSW, LPC, LMFT, RN, or licensed psychologist)
- Familiarity with substance use disorder (SUD), mental health, or broader behavioral health care
- Proven ability to work independently: you can take a task, run it, and return with clear findings without hands-on management throughout
- Strong written communication, audit findings, committee summaries, policy documents, and accreditation materials all live or die on how clearly they're written
- Organized and accountable: you track your own follow-through and others' without waiting to be reminded
- Comfort with ambiguity and iteration, this role will help define its own scope over time
More about this role
Pelago is the leading specialty substance use care provider, built on the belief that effective treatment means matching care intensity to what each member actually needs rather than defaulting to the most expensive intervention. Our programs guide members through every stage of the substance use spectrum, from unhealthy habits to active use disorders, delivering personalized treatment for tobacco, alcohol, opioid, cannabis, and stimulant use based on individual health, habits, genetics, and goals.
With Sona, our voice-first AI Mental Health Specialist, Pelago now applies that same clinically-driven model to mental health, pairing deep clinical expertise with technology to expand access without compromising care quality. We believe technology should make clinical care more precise and more human, not replace the judgment behind it.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members better manage their substance use. If you're passionate about AI and making an impact on the health of others, join us and make it happen!
As our Care Quality Program Manager, you'll lead clinical quality and accreditation readiness for...
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