The self-custodial wallet for trading predictions, perps, and tokens across Solana, Ethereum, Bitcoin, Robinhood, HyperEVM, and more. Backed by a16z.
About the role
Partner with cross-functional teams to prioritize the questions that matter most, matching each study’s scope, method, and depth to the decision, available resources, and risk. Lead discovery and evaluation across the product lifecycle: uncover unmet needs, test early concepts, and assess how shipped experiences work in people’s real contexts. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Significant experience leading product research end to end, with a portfolio showing your ownership and how your work changed product or business decisions
- Strong qualitative research craft and judgment about which methods fit which questions, including interviews, observation, concept testing, usability studies, and surveys. Balance speed and evidence quality according to the decision’s importance
- Sound analytical judgment, including the ability to partner with Data Science, interpret behavioral data, and explain sampling and evidence limitations
- Experience building or improving a research practice in an environment where you needed to prioritize, work independently, and help others learn
- Proactive ownership and sound judgment: make deliberate tradeoffs, deliver with urgency and quality, and move work forward when information is incomplete
- Curiosity about financial products and the ability to make complex or unfamiliar experiences understandable
More about this role
Phantom is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 and CNBC and Statista's World's Top Fintech Companies 2026 !
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
As a UX Researcher at Phantom, you will help us understand how people manage their money, discover opportunities, and trade with confidence. You will combine direct user understanding with behavioral data to build shared evidence that...
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