Startups · AI

Deployment Strategist

PhysicsX · New York, United States · On-site

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About PhysicsX

Accelerating industrial innovation with AI: We build AI to improve the design, manufacturing, and operation of complex products and processes. Backed by General Catalyst.

About the role

In this role, you’ll work closely with both customers and our Simulation Engineers, Software Engineers, Machine Learning Engineers and Data Scientists to understand and define the engineering and physics challenges we are build solutions for. You will: Our delivery teams drive innovation to turn AI models into practical solutions - read our blog to learn more about how you’ll contribute to this exciting journey! https://www.physicsx.ai/newsroom/how-delivery-makes-physical-ai-work-in-the-real-world Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Build and maintain relationships with users and senior decision-makers at our customers
  • Run the account operating rhythm: executive reviews, account reporting, and tracking of delivery progress and value
  • Own the customer onboarding journey and drive change management, making sure what we build gets adopted and creates measurable value
  • Track adoption and engagement, working side-by-side with customers to collect signal and feedback
  • Support the running of customer delivery teams, including onboarding of embedded team members, team health surveys, and customer satisfaction (NPS)
  • Build AI-enabled tooling to make account operations faster and more scalable
More about this role

Re-architecting Engineering for the Age of Intelligence

PhysicsX is the physics AI company for industrials. The company’s mission is to accelerate hardware innovation by overhauling what industrial engineering and manufacturing look like today. PhysicsX is building a new simulation software stack to deliver deep physics AI enablement across the entire engineering lifecycle. The company partners with leading organisations in aerospace & defence, automotive, semiconductors, materials, and energy & renewables, supporting them on some of their most critical and complex challenges. PhysicsX is headquartered in the United Kingdom, with offices in London, New York, and Singapore and an expanding presence in the Bay Area.

As a customer-facing Deployment Strategist (internally we call these Delivery Engineers), you are a relationship builder and technical guide who is passionate about growing strategic accounts by transforming AI solutions into lasting customer partnerships. Due to the deep technical nature of the environment we work in, you are someone who can understand advanced engineering concepts across multiple industries and excel at working directly with customers to understand...

Read the full posting on PhysicsX's site ↗

Delivery

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