Pindrop is the enterprise deepfake detection and identity verification platform. Independently validated at 99% accuracy and proven across 5 billion real-world interactions. Backed by a16z, GV and Felicis.
About the role
As a CSM at Pindrop, you are a trusted point of contact for your customers. You own product adoption, account health, and renewal coordination for a portfolio of commercial and mid-market accounts, while building the relationships and judgment that set you up to grow into more complex enterprise work. This is a remote-based role located within the United States. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You are an excellent communicator and presenter for all levels of management
- You understand the value of strong relationships and cultivate them both internally and externally
- You are resilient in the face of challenges, change, and ambiguity
- You are optimistic and believe that you can make a problem into a solution
- You have a passion for improving the customer experience in the voice channel
- You have the ability to analyze data to find and understand trends and ultimately offer suggestions for improved performance
More about this role
Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:
Is this identity synthetic? Detect AI-generated and manipulated voice and video.
Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.
Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.
Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.
Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz,...
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