Discover recipes, home ideas, style inspiration and other ideas to try. Backed by Bessemer, Kleiner Perkins and a16z.
About the role
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here . Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Minimum 5 years of experience in customer support, customer experience or a similar function, including 3+ years of people-management experience in a support or customer-facing environment
- Experience leading teams through change, growth and evolving business needs, with the adaptability to take on new or adjacent customer-operations responsibilities as the organization evolves
- Experience managing geographically distributed teams and partnering effectively across time zones and cultures
- Expertise in support metrics and operational data—comfortable pulling, analyzing and presenting your own dashboards and reports
- Experience designing and documenting processes, running projects and driving continuous improvement
- Strong, adaptable communicator who can partner with cross-functional teams and present to a range of audiences
More about this role
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here .
As a Manager II, Customer Support, you’ll lead US- and EMEA-based Support...
Browse similar: Startup jobs