Pivotal Health delivers full-service Independent Dispute Resolution (IDR) technology to help providers recover fair reimbursement with less administrative burden. Backed by Bessemer.
About the role
We're looking for a sharp, operationally excellent leader to serve as an internal consultant and problem-solver across the organization. In this role, you'll own discrete strategic and operational challenges end-to-end — from initial diagnosis through implementation — working across teams and functions to drive clarity and results. If you thrive in ambiguity, love turning messy problems into structured plans, and know how to move stakeholders to action, this role is for you.
What they're looking for
- 4+ years of experience in management consulting, strategy, or a high-velocity operational role
- Proven track record of owning and delivering cross-functional projects with multiple workstreams and stakeholders
- Strong structured thinking - able to break down complex, ambiguous problems and build clear frameworks for action
- Exceptional communicator (written and verbal) with the ability to influence without direct authority
- Comfortable wearing many hats and shifting between strategic advisor and hands-on executor as needed
- High tolerance for ambiguity, energized by undefined problems and the opportunity to build structure where little exists
More about this role
Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.
Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.
Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.
We're looking for a sharp, operationally excellent leader to serve as an internal consultant and problem-solver across the organization. In this role, you'll own discrete strategic and operational...
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