Discover how Planet's daily satellite imagery and insights empower global decisions and actions with a multidimensional view of our changing planet. Backed by Felicis and Lux.
About the role
The Customer Success team at Planet is seeking a Customer Success Manager (CSM) on the Global Tech Touch team to handle global small-customer business and partner relationships in the EMEA and AMER region. The mission will be to retain and expand customers efficiently through Planet’s low-touch model. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years of relevant work experience
- Bachelor’s Degree in relevant field
- Good working knowledge of geospatial technologies, GIS or Remote Sensing including how to manipulate geometries, convert file types, and perform other basic operations within a GIS environment (QGIS, ESRI, etc)
- Experience working with GIS applications (QGIS, ESRI, GEE etc.)
- Excellent verbal and written communication skills in English, the language of the company
- Ability to successfully communicate and coordinate with international customers & sales team
More about this role
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
The Customer Success team at Planet is seeking a Customer Success...
Browse similar: Startup jobs · San Francisco Bay Area