Discover how Planet's daily satellite imagery and insights empower global decisions and actions with a multidimensional view of our changing planet. Backed by Felicis and Lux.
About the role
This role is for a Customer Success Manager for Planet’s commercial markets. You will be responsible for managing and expanding relationships with customers, including in the agriculture and mapping verticals. You will help customers maximize the value of Planet’s imagery and geospatial solutions, ensuring that they can effectively integrate Planet data into their business workflows.
What they're looking for
- 6+ years of experience in Customer Success, Account Management, or a strategic customer-facing role
- Bachelor’s degree in a relevant field
- Good working knowledge of remote sensing, GIS, or geospatial imagery products, with the ability to bridge technical workflows with commercial value
- A track record of acting as a thought partner by asking reframing questions that probe client motivations, pressures, and business context
- A solid understanding of commercial business models (how clients make money, industry market shifts, and regulatory changes) and the ability to weigh the trade-offs of customer requests
- Great situational awareness with an outstanding ability to read between the lines, dynamically adjust your tone, depth, and detail whether presenting to an executive or collaborating with a technical lead
More about this role
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
This role is for a Customer Success Manager for Planet’s commercial...
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