PlayerZero builds an engineering world model so SRE, QA, and support teams resolve incidents, prevent defects, and close tickets faster. Backed by Tech Square Ventures.
About the role
As a Solutions Engineer, you’ll help customers evaluate, implement, and expand their use of PlayerZero. You’ll partner with an Account Executive to understand customer needs, prove the platform’s technical and business value, and win the sale. Then you’ll stay involved through implementation, go-live, and adoption. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience selling technical products to engineering teams, ideally in developer tools, DevOps, observability, security, or cloud infrastructure
- Strong technical fundamentals across Git, CI/CD, APIs, containers, and cloud environments, with the ability to read unfamiliar code and engage credibly with senior engineers
- Experience leading discovery, delivering live demonstrations, managing technical evaluations, and handling buyer objections alongside an Account Executive
- The ability to connect technical capabilities to business value for technical and nontechnical stakeholders
- Comfort troubleshooting in front of customers and adapting when a demonstration or deployment doesn’t go as planned
- A track record of ownership through implementation and customer outcomes, with strong organization and follow-through across multiple engagements
More about this role
Building great software takes more than writing code. It takes teams working together and too often, the information they need is scattered across tools, conversations, and systems.
PlayerZero is an AI platform that connects work across enterprise Support, Engineering, Product, QA, and SRE teams, helping them resolve issues faster, improve software quality, and plan what to build next.
At its core is our Engineering World Model: a living understanding of a company’s software, how it runs, and the people and decisions behind it. By connecting codebases, tickets, production telemetry, and the conversations that shape the work, our model links what software is intended to do with how it actually behaves in production. and learns from where the two diverge.
Our agents (we call them Players:) use that context to take on work across the software lifecycle. They learn from each outcome, earning trust and taking on more responsibility over time.
We’re building a future where AI plays an active role in how teams plan, build, and run software. We’re looking for people across disciplines to help shape
As a Solutions Engineer, you’ll help customers evaluate, implement, and expand their use of...
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