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Business Operations Analyst

Plug · Los Angeles · On-site

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About Plug

Enter your VIN or plate and get a real cash offer in minutes. No fees, free nationwide pickup, and secure payment. 1,500+ EV owners trust Plug. Backed by Lightspeed.

About the role

You'll report to the Director of Business Operations and be the go-to person for turning data into decisions. You'll build and maintain the dashboards and models that track how the business is performing, prepare the analysis and slides that go in front of leadership, and use AI tools - including building your own lightweight agents and automations over time - to enhance your workflow and support broader AI adoption across the organization.

What they're looking for

  • 2-3 years of experience in business operations, data analytics, strategy & ops, or a similarly analytical role (marketplace or automotive experience a plus, not required)
  • Hands-on comfort building dashboards in a BI tool (Metabase, Tableau, Power BI, or equivalent)
  • Curiosity and hands-on comfort with AI tools for analysis and workflow automation
  • Strong slide-building and communication skills — you can turn a messy dataset into something a VP can read in ten seconds
  • Business acumen: you understand why a metric matters to the business, not just how to compute it
  • Build the analytical backbone of a company at the center of the EV transition
More about this role

Job Title: Business Operations Analyst

Team: Operations

Plug is an automotive fintech startup building the marketplace for electric vehicles. Consumers, dealers, and commercial partners trade in, sell, and auction used EVs through a platform built exclusively for electric, with nothing adapted from legacy automotive.

Consumers can get an instant cash offer in minutes, backed by data-driven pricing, battery state-of-health analysis, with pickup, payment, and title transfer handled end-to-end. Franchise and independent dealers across the United States bid in real time on inventory sourced directly from these consumers, dealers, and commercial partners. The result is a single platform that gives sellers a fast, fair exit and gives dealers a dedicated channel for sourcing used EV inventory.

Founded in 2023 and led by former Tesla executives, Plug has facilitated $100M in EV sales since launch and is backed by a $20M Series A from Lightspeed Venture Partners. We're building the most AI-native startup team in Los Angeles, full of operators, engineers, and ML researchers laying the transaction rails for the used EV market's exponential growth.

You'll own a piece of the biggest...

Read the full posting on Plug's site ↗

Operations

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