Enter your VIN or plate and get a real cash offer in minutes. No fees, free nationwide pickup, and secure payment. 1,500+ EV owners trust Plug. Backed by Lightspeed.
About the role
We're looking for a Business Operations Manager to be a force multiplier for our BizOps Director: someone who can pick up an ambiguous, cross-functional problem, build the trust to walk into another team's operation, and drive it to a real fix using data-driven decision making. You'll own cross-functional projects end-to-end - scoping them, driving implementation, and measuring success. You'll partner directly with functional leaders (Sales, Dealer Success, Ops) to diagnose operational challenges and help fix them.
What they're looking for
- 4-7 years of experience in business operations, strategy & operations, consulting, or a high-growth startup operations role (marketplace or automotive experience a plus)
- A track record of owning ambiguous problems end-to-end
- Strong stakeholder management: you can walk into a team you don't manage, build credibility fast, and drive change without formal authority
- Comfortable with data (SQL a plus) and analytics
- Excellent written and verbal communication, a structured thinker who can bring clarity to a messy situation
- Bias toward action, low ego, thrives in zero-to-one ambiguity
More about this role
Job Title: Business Operations Manager
Team: Operations
Plug is an automotive fintech startup building the marketplace for electric vehicles. Consumers, dealers, and commercial partners trade in, sell, and auction used EVs through a platform built exclusively for electric, with nothing adapted from legacy automotive.
Consumers can get an instant cash offer in minutes, backed by data-driven pricing, battery state-of-health analysis, with pickup, payment, and title transfer handled end-to-end. Franchise and independent dealers across the United States bid in real time on inventory sourced directly from these consumers, dealers, and commercial partners. The result is a single platform that gives sellers a fast, fair exit and gives dealers a dedicated channel for sourcing used EV inventory.
Founded in 2023 and led by former Tesla executives, Plug has facilitated $100M in EV sales since launch and is backed by a $20M Series A from Lightspeed Venture Partners. We're building the most AI-native startup team in Los Angeles, full of operators, engineers, and ML researchers laying the transaction rails for the used EV market's exponential growth.
You'll own a piece of the biggest...
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