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Manager, Marketplace Operations

Plug · Los Angeles · On-site

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About Plug

Enter your VIN or plate and get a real cash offer in minutes. No fees, free nationwide pickup, and secure payment. 1,500+ EV owners trust Plug. Backed by Lightspeed.

About the role

Run the Transaction Engine Day to Day: Own the daily operating rhythm across Title, Payments, Listings, Logistics, and Commercial so every deal closes clean, every dollar reconciles, and every vehicle moves on time. Escalation point: Be the escalation point for stuck deals, missed pickups, title rejections, and payment exceptions, using data and AI tools to spot issues early and clear blockers before they reach customers or leadership. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

Job Title: Manager, Marketplace Operations

Team: Operations

About Plug

Plug is the marketplace for used electric vehicles. Consumers get an instant cash offer backed by battery-health data, and dealers across the US bid in real time on that inventory. Former Tesla executives founded Plug in 2023. We’ve facilitated over $150M in EV sales and raised a $20M Series A led by Lightspeed Venture Partners.

You’ll own a piece of the biggest automotive infrastructure opportunity.

You’ll work on a platform built exclusively for EVs, with nothing adapted from legacy automotive.

You’ll be part of an AI-native company. We’re rethinking how work gets done at a fundamental level.

You’ll work directly with operators who have scaled multi-billion dollar businesses in automotive, EV, and marketplaces.

You’ll have real ownership, high autonomy, and a direct line to company outcomes.

The Opportunity

As Marketplace Operations Manager, you will lead and scale an operations function built for the way modern teams operate: lean, data-informed, and increasingly automated. Marketplace Operations owns every vehicle’s journey through the marketplace, end to end, from commercial intake and listing to payment,...

Read the full posting on Plug's site ↗

Operations

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