Plus One Robotics develops a parcel-handling robotics platform for logistics applications. Plus One's intelligent solutions combine computer vision, AI, and supervised autonomy to pick parcels for the Global 100's leading logistics and e-commerce companies. Backed by Scale Venture Partners.
About the role
We are looking for a motivated and technically curious IT Intern to join our team. This is a highly practical role where you will be instrumental in maintaining our internal technology infrastructure, supporting our employee base, and assisting with critical IT projects related to scaling our business. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related technical field
- Strong foundational knowledge of both macOS and Windows operating systems
- Familiarity with standard remote desktop tools and ticketing/helpdesk systems
- Excellent problem-solving skills and a proactive, "can-do" attitude
- Exceptional communication and customer service skills, with the ability to explain technical issues clearly to non-technical users
More about this role
We are looking for a motivated and technically curious IT Intern to join our team. This is a highly practical role where you will be instrumental in maintaining our internal technology infrastructure, supporting our employee base, and assisting with critical IT projects related to scaling our business.
This internship is designed for current college students with 1-2 years before graduation that are seeking a hands-on experience in a dynamic startup environment.
Key Responsibilities
- Employee Support: Serve as the first line of IT support for all employees, troubleshooting hardware and software issues
- Onboarding & Offboarding: Prepare, configure, and deploy new hardware (Mac/Windows) for incoming employees. Manage user accounts and access across various platforms . Securely wipe and decommission hardware for departing staff.
- Inventory Management:
Maintain an accurate inventory of all company-owned equipment and licenses, ensuring all assets are tracked and accounted for.
- Documentation: Create and update clear, concise internal knowledge base articles, tutorials, and IT best practice guides for employee self-service.
- Project Support: Assist the Operations/IT team with...
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