AI-powered lead generation and management platform that helps you convert more leads and make more money. Backed by Accel, Y Combinator and GV.
About the role
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You will support our clients and internal teams. The integrations you resolve are key components in the overall success plan for the clients they manage
- Troubleshoot & resolve challenging integration issues, ensuring customers can easily see value with Podium
- You will serve as an integrations expert across Podium and share customer needs for workflows to continually improve the integrations we offer
- You will maintain high-quality troubleshooting documentation of the integrations that we support
- You will be an expert in Podium’s public APIs and SFTP experience
- Maintain a high level of communication with our clients and internal teams keeping them informed during the resolution process
More about this role
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In 2.5 years, we crossed $150M in AI Agent ARR. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
The Integration Support Engineer is a critical player in a program that is key to...
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