Startups · AI

Customer Solutions Engineer

Popl · United States · Remote

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About Popl

Capture leads, scan badges, enrich data, and sync it all to your CRM—at events, conferences, and beyond. Powered by AI and our proprietary data engine, Popl helps companies around the world turn in-person events into a measurable & scalable growth channel. Backed by Y Combinator.

About the role

The Customer Solutions Engineer is a flexible, go-to technical resource embedded within the Customer Success team. This role is designed for someone who thrives on jumping in, solving problems, and making things work fast. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 2–5 years experience in a technical customer-facing role (Solutions Engineering, Implementation, RevOps, Technical CSM)
  • Strong familiarity with CRM platforms like Salesforce, HubSpot, Pipedrive, and HR platforms like Azure Active Directory, Workday, and Google Workspace
  • Strong troubleshooting instincts and the ability to talk through workflows clearly with non-technical users
  • A highly independent operator who’s also deeply collaborative—comfortable working across Success, Product, and Engineering
  • Quick to jump into live calls, proactive in solving blockers, and confident owning the “how” of implementation
More about this role

Popl is defining a new category we call In-Person Go-To-Market.

We help revenue teams turn real-world interactions — trade shows, conferences, field events, and meetings — into measurable pipeline and revenue. Our AI-native platform powers event lead capture, enrichment, and real-time CRM sync, transforming every badge scan into a high-quality, actionable lead.

In a world where digital channels are saturated, we're building the infrastructure that makes in-person GTM measurable, scalable, and revenue-driving. Our mission is simple: help companies around the world turn in-person events into a measurable & scalable growth channel.

Popl is building the first In-Person Marketing Platform, replacing outdated lead retrieval tools with a unified system that empowers teams to turn real-world connections into revenue. We help go-to-market teams capture more leads, act faster, and measure everything. From lead capture to CRM sync, Popl makes every interaction count.

The Customer Solutions Engineer is a flexible, go-to technical resource embedded within the Customer Success team. This role is designed for someone who thrives on jumping in, solving problems, and making things work fast.

You...

Read the full posting on Popl's site ↗

Customer Success

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