Prelim helps financial institutions open accounts faster with digital onboarding, account maintenance, and 50+ banking integrations. Trusted by banks and credit unions. Backed by Y Combinator.
About the role
A mature org to administer. You'll work directly with the founder daily, interim structures, and make the org-design decisions a founder has been making from memory. The decisions you make will directly determine the reach and scope of our mission. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4-6 years spanning delivery leadership and business operations , including a leadership role at a B2B software company or a smaller group in a larger tech company
- You've personally done the work at least once. You've run complex enterprise implementations or owned technical accounts yourself, recently enough that your teams will trust your judgment in an client-facing communications
- You're a strong writer and communicator. The operational documentation, staffing plans, and status rhythms don't exist yet, you'll create them, and they'll only work if they're clear and concise
- You're relentlessly organized without being bureaucratic. You add just enough structure that things don't fall through cracks, and you know the difference between useful process and process for its own sake
- You're direct and unintimidated. You'll tell a lead their team is overloaded, and you'll tell the founder he committed to something we don't have capacity for
- Experience in fintech or selling into banks
More about this role
Prelim is growing 2-3x annually and our platform powers account opening and onboarding for banks across the country. Our team is at a turning point: the informal systems that got us here won't scale with where we're headed next.
Today, the work of coordinating across teams, tracking delivery, and keeping the company’s operational rhythm falls on the founder — who is also our head of product — and on the leads themselves. That’s not sustainable and we know it.
As our first Business Operations hire, you’ll build the operational infrastructure Prelim runs on. There’s no playbook and no predecessor. You’ll decide what to systematize first, build processes that scale, and manage our two technical account managers.
The company operating system. You'll build and run the lightweight systems that give leadership a weekly view of who's working on what, team load, and delivery risk across product and implementations. When a new bank comes in, you're the person who looks at current allocation, identifies who has capacity, and presents staffing options — not the founder doing it from memory in a Slack DM. You surface stalled projects, overloaded teams, and unanswered customer concerns before...
Browse similar: Startup jobs · Remote jobs