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Professional Services Manager I, Fleet

Prepared · United States · On-site

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About Prepared

The end-to-end assistive AI platform for emergency response. Seamless AI assistance integrated into every stage of the emergency response process. Backed by General Catalyst and a16z.

About the role

This is a post-sale, customer-facing, front-line role with primary duties of deploy network, hardware, and software solutions for Axon’s Fleet solutions . All candidates maintain a professional attitude with a strong focus on the customer’s total implementation experience.

What they're looking for

  • Ability to perform job functions from any location with minimal oversight
  • Flexibility to take on additional projects and adapt to changes in priorities
  • Aptitude to work within a team and as an individual contributor in a fast-paced, dynamic environment
  • Desire to work with a team or visit clients in person, weekly. (This position does not have a residency location requirement, but successful candidates must reside within reasonable proximity to a major airport.)
  • 3+ Years of advanced computer network implementation including systems software, Windows operating systems and applications software, hardware, and configurations, (A+, Network + or equivalent preferred)
  • Cradlepoint router or equivalent configuration, implementation and deployment knowledge. NCOS, NetCloud (Cradlepoint Network Associate and Cradlepoint Network Professional certifications preferred)
More about this role

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

This is a post-sale, customer-facing, front-line role with primary duties of deploy network, hardware, and software solutions for Axon’s Fleet solutions . All candidates maintain a professional attitude with a strong focus on the customer’s total implementation experience.

Travel: On the road 100% (Mon-Fri), domestic

  • Identify and implement solutions within minimal assistance in a fast-paced environment.
  • Assist clients to monitor all software implementation lifecycles and assist with the appropriate customizations.
  • Conduct training sessions with customer technical points or contact and end users on Axon specific product applications.
  • Create accurate...

Read the full posting on Prepared's site ↗

Fleet PSO

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