Streamline your builds with Procore's construction project management software. Connect field and office teams, track project progress, and manage workflows in real time. Backed by Bessemer and ICONIQ.
About the role
Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 1+ years of direct experience within the construction sector to ensure you deeply understand the daily challenges and operational workflows of our users
- Solid understanding of various industry sectors and standard project workflows, such as bidding, Requests for Information (RFIs), and scheduling, so you can speak the customer's language and offer relevant solutions
- Proven track record in customer-facing technical roles, such as Customer Success, Technical Pre-Sales, or Solutions Consulting, demonstrating your ability to build trust in a software environment
- Exceptional written, verbal, and virtual presentation skills to effectively convey complex technical concepts to diverse customer audiences and stakeholders
- Strong analytical and problem-solving capabilities to translate raw data and complex customer requirements into actionable business insights that drive platform adoption
- Rapid learning curve with the ability to grasp platform architectures and cloud capabilities to quickly adapt to emerging technologies and customer needs
More about this role
Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together.
We are looking for a Customer Success Engineer I to drive long-term value creation and technology adoption across our SMB customer portfolio. As the Customer Success Engineer I on our Customer Success team, you will work closely with customers, Sales, Professional Services, and Product teams to ensure customers maximize their return on investment and achieve measurable performance gains. Your strengths in consultative problem-solving, construction industry workflows, and cross-functional technical orchestration will drive your success.
You will report to the Manager, Customer Success and will be based remotely within the US but must reside in a Central Standard (CST), Pacific Standard (PST) or Mountain Standard (MST) time zone.
- Leverage customer analytics, usage metrics, and industry best practices to...
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