Prolific helps AI developers, researchers, and organizations easily access the highest-quality human data. Sign up for free. Backed by Y Combinator.
About the role
Prolific for AI takes on a wide and fast-moving range of customer projects across our biggest AI accounts. Every project has its own requirements, systems, and stakeholders – and right now, that complexity lives in people's heads rather than on paper. We're looking for a Business Analyst / Product Operations Manager to fix that.
What they're looking for
- Own the internal customer request intake process – defining and running how the product team becomes aware of, understands, and triages incoming requests from across Prolific for AI's customer projects
- Map the process flow for each customer project you support, getting into the detail of project requirements and systems
- Produce clear, high-quality visual documentation of all kinds that make complicated data and processes easy for others to understand at a glance
- Map and pattern-match across our pilot projects, surfacing what's common, what's diverging, and what should be templated or automated
- Build out automations, connectors, and lightweight tooling that remove manual work from recurring processes
- Work directly with the client-facing and product teams supporting our biggest AI accounts, translating messy, in-flight project detail into structure the team can act on
More about this role
Business Analyst (Product Operations Specialist)
(3 month Fixed Term Role with scope to extend)
New York/ Remote US (with 2 days per week office time in New York)
Prolific
Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.
The role
Prolific for AI takes on a wide and fast-moving range of customer projects across our biggest AI accounts. Every project has its own requirements, systems, and stakeholders – and right now, that complexity lives in people's heads rather than on paper. We're looking for a Business Analyst / Product Operations Manager to fix that.
You’ll get into the weeds of each project's requirements and systems, and turn that complexity into visual maps that the whole team can work from. You’ll be the person who steps back across them, spots the patterns, and tells us what's repeating, what's diverging, and what should become a reusable playbook.
You'll also own how requests reach the...
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