Proof enhances trust in a digital world by verifying identities and securing transactions to protect your business and its customers. Backed by a16z.
About the role
We are hiring an Account Manager to own the post-contract relationship for our Creditors' Rights accounts. You take the handoff from the sales team at contract signing and own everything from there: onboarding, ramp, retention, and growth. New logos are assigned to you throughout the year as they close.
What they're looking for
- Strong organizational discipline. You manage a multi-account book without dropping things, keep your notes and CRM current, and close every open item
- Clear, direct communication skills. You can write a straightforward status update to a Managing Partner and a clear internal escalation to an ops team in the same afternoon
- Proactive mindset. You surface problems before they become crises. You do not wait for a client to bring you something you should have caught
- Comfort with operational complexity. This is not a role where the product does everything cleanly. You will regularly manage billing exceptions, filing delays, alt-service disputes, and e-filing issues
- Ability to learn new legal and regulatory frameworks quickly. You do not need to be an expert on day one, but you need to get there fast
More about this role
Travel: 20% - for client visits and industry events.
We're Proof , a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly.
We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team.
We are hiring an Account Manager to own the post-contract relationship for our Creditors' Rights accounts. You take the handoff from the sales team at contract signing and own everything from there: onboarding, ramp, retention, and growth. New logos are assigned to you throughout the year as they close.
The firms you will be managing file thousands of cases a month across multiple states, run formal...
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