About the role
We are seeking a highly organized and customer‑focused Renewals Specialist to manage the full renewal lifecycle for our subscription customers. In this role, you will partner closely with Sales, Legal, Deal Desk, Finance, and Customer Success to ensure timely, accurate, and seamless renewals. You will play a key part in maintaining customer satisfaction, identifying strategic opportunities, and supporting revenue retention across your assigned accounts.
What they're looking for
- Strong time management skills with the ability to prioritize competing deadlines
- Ability to quickly understand technical and pricing concepts
- Strong customer service mindset
- Effective collaborator across teams
- Exceptional attention to detail
- Comfortable working independently
More about this role
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
We are seeking a highly organized and customer‑focused Renewals Specialist to manage the full renewal lifecycle for our subscription customers. In this role, you will partner closely with Sales, Legal, Deal Desk, Finance, and Customer Success to ensure timely, accurate, and seamless renewals. You will play a key part in maintaining customer satisfaction, identifying strategic opportunities, and supporting revenue retention across your assigned accounts.
This position is ideal for someone who thrives in a fast‑paced environment, excels at time management, and enjoys balancing customer advocacy with operational precision.
- Partner...
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