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Test Manager, Professional Services

PTC · Remote, USA · Remote

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About the role

PTC Professional Services is expanding its investment in delivery quality, and we’re creating a new Test Manager role to help lead it. You’ll own test strategy and quality governance for PTC’s most strategic customer implementations, primarily Windchill and Codebeamer, helping customers reduce delivery risk, accelerate time-to-value and build scalable quality practices. This is a strategic, consultative role focused on direction and oversight rather than hands-on test execution. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Customer consulting: Advise customers and partners on test management practices, validation in regulated and safety-critical environments, and adoption of continuous testing and AI-enabled testing
  • Defect & risk management: Establish defect processes, lead triage and prioritization, track quality metrics and risks, and recommend mitigations
  • Escalations: Act as quality advisor on critical customer situations, leading root cause analysis and corrective actions with engineering, support and delivery teams
  • Continuous improvement: Help build PTC’s test service offerings and accelerators, and apply lessons learned to future engagements
  • 10+ years of experience in test management, quality assurance or a related role
  • Strong command of software testing methodologies, QA practices, requirements traceability and validation processes
More about this role

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Test Manager, Professional Services

PTC Professional Services is expanding its investment in delivery quality, and we’re creating a new Test Manager role to help lead it. You’ll own test strategy and quality governance for PTC’s most strategic customer implementations, primarily Windchill and Codebeamer, helping customers reduce delivery risk, accelerate time-to-value and build scalable quality practices. This is a strategic, consultative role focused on direction and oversight rather than hands-on test execution.

What You’ll Do

  • Test strategy & governance: Define end-to-end, risk-based test strategies for customer implementations,...

Read the full posting on PTC's site ↗

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