Healthcare Workforce Management software to boost engagement and retention, optimize staffing, and reduce labor costs. Backed by ICONIQ.
About the role
As a critical member of the Customer Success team, you will strategically guide enterprise customers through their QGenda journey, utilizing personal touch, technical expertise, and outcome-oriented engagement to increase adoption, drive expansion, demonstrate realized value, and ensure long-term customer retention. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Strong executive presence with the ability to lead complex customer conversations and influence outcomes at multiple organizational levels
- Ability to translate customer business goals into technical and workflow solutions that deliver measurable value
- Proven judgment in managing ambiguity, prioritizing effectively, and balancing strategic thinking with operational rigor
- Strong analytical and communication skills, with the ability to clearly articulate outcomes, risks, and ROI
- Deep curiosity and growing expertise in healthcare operations, workforce management, and the healthcare IT ecosystem
- Bachelor's Degree
More about this role
QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
QGenda is headquartered in Atlanta.
To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn .
The Customer Success Executive works within our Customer Experience (CX) organization and provides exceptional program management to QGenda’s highest-value customers by driving adoption of QGenda product features and functionality to deliver measurable business outcomes, increase customer...
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