Explore Qnity Electronics (formerly DuPont Electronics), a global leader in high-performance computing and advanced connectivity. Discover AI-powered interconnect innovations, advanced packaging, and sustainable PCB technologies driving the future of...
About the role
Monitor urgent and high-priority shipments. An urgent or high-priority shipment is one that is not moving as expected or requires enhanced tracking because a delay may cause a customer line-down event or disrupt operations at an internal plant. Identify delays, exceptions, and service risks, and coordinate timely escalation and recovery actions. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Monitor Carrier tracking reports/systems to identify shipments not moving as planned and escalate to mitigate impact
- Lead escalations with carriers, freight forwarders, warehouses, customs brokers, and internal teams
- Develop and execute recovery plans to reduce shortages, production disruption, customer impact, and added cost
- Monitor weather, port congestion, labor activity, geopolitical events, customs delays, and carrier disruptions
- Provide clear status updates, risk assessments, ownership, next steps, and expected resolution timing
- Manage service failures through complaint, root cause analysis, corrective action, and follow-up processes
More about this role
Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.
At Qnity , we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.
This position is part of a Global Freight Escalation Team responsible for providing continuous transportation visibility and escalation management support. Resources must be willing to work assigned shifts and provide planned coverage for other FET team members so they can observe their regional holidays and scheduled vacations. Work...
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