Backed by USV.
About the role
As a Sr. Staff Product Manager, Payments and Subscription Lifecycle, you will own how learners pay, how subscriptions renew, and what happens when a payment fails. You will define the strategy and roadmap across checkout, billing infrastructure, and subscription lifecycle mechanics on web, iOS, and Android. Your mandate is to increase successful payments and durable net revenue while reducing billing frustration and involuntary churn. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Deep fluency in gateway and acquirer mechanics, including decline codes, network tokens, 3D Secure authentication, velocity checks, and merchant-of-record models. You can investigate configurations and evaluate architecture with Engineering
- A record of improving authorization, recurring billing, and dunning. You can explain the specific changes you made, their incremental revenue impact, and the consequences for customer experience and costs
- The ability to retrieve and analyze authorization and cohort data independently, design sound experiments on payment infrastructure, and distinguish payment failures from pricing or product-value issues
- Cross-border payments experience and experience leading a vendor selection with meaningful commercial stakes through contract. You can evaluate performance, reliability, fees, and operational dependencies together
- Experience shaping strategy across product areas, delivering company-level impact, and influencing senior stakeholders. You balance immediate revenue opportunities with durable shared capabilities
- Steady judgment during billing incidents involving technical, financial, legal, and customer concerns. You are comfortable working at invoice and decline-code level while keeping partners aligned on resolution
More about this role
At Quizlet, our mission is to help every learner achieve their outcomes in the most effective and delightful way. We’re a $1B+ learning platform used by two-thirds of U.S. high school students and half of college students, powering over 1 billion learning interactions each week.
We blend cognitive science with machine learning to personalize and enhance the learning experience for students, professionals, and lifelong learners alike. We’re energized by the potential to power more learners through multiple approaches and various tools.
Join us to design and deliver AI-powered learning tools that scale across the world and unlock human potential.
🌎 Massive reach: 60M+ users, 1B+ interactions per week
🧠 Cutting-edge tech: Generative AI, adaptive learning, cognitive science
📈 Strong momentum: Top-tier investors, sustainable business, real traction
🎯 Mission-first: Work that makes a difference in people’s lives
🤝 Inclusive culture: Committed to equity, diversity, and belonging
Growth and Monetization brings learner growth and revenue together: attract and retain learners we can serve and monetize over the long term. Payments makes purchasing, renewing, and managing a subscription...
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