Make expense management easy with Ramp's spend management platform. Combine global corporate cards, travel, expenses and accounts payable to automate finance operations and improve efficiency. Backed by Bessemer, General Catalyst and Greylock.
About the role
Ramp is hiring a Customer Activation Manager for Ramp Accounts Receivable , which brings the work behind getting paid into one connected workflow. You will help finance teams make invoicing, follow-up on unpaid balances, payment matching, and accounting handoffs useful and repeatable. You will own the customer-facing implementation and adoption plan, partner with the broader account team and specialists as needed, and help build a clear playbook for future launches. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Roughly 3+ years of relevant experience in customer success, onboarding, implementations, or a related customer-facing role, level is flexible based on experience
- A record of personally leading post-sale implementation or workflow adoption from discovery through first use and continued use
- Ability to map a finance workflow, find manual handoffs or blockers, and turn the findings into a practical customer plan
- Clear communication with finance stakeholders and cross-functional partners, including ownership of next steps and thoughtful escalation
- Comfort working without a mature playbook and improving the process for future customers
More about this role
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Ramp is hiring a Customer Activation Manager for Ramp Accounts Receivable , which brings the work behind getting paid into one connected workflow. You will help finance teams make invoicing, follow-up on unpaid balances, payment matching, and accounting handoffs useful and...
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