Make expense management easy with Ramp's spend management platform. Combine global corporate cards, travel, expenses and accounts payable to automate finance operations and improve efficiency. Backed by Bessemer, General Catalyst and Greylock.
About the role
Ramp is hiring a Customer Activation Manager for AI Spend Management and Router . AI Spend Management helps Finance and Engineering see connected AI spend, understand what changed, and assign it to the right owner; Router helps builders route AI model requests. You will guide customers through technical activation, connect the work of developers and AI administrators with the needs of Finance, and turn initial setup into a useful, repeatable workflow. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Roughly 4+ years of relevant experience in technical customer success, technical account management, implementations, solutions consulting, or a related customer-facing role, level is flexible based on experience
- Experience owning technical customer launches from handoff through verified first use and sustained adoption
- Ability to read API documentation and reason through request/response evidence, authentication, permissions, and integration issues, production coding is not required for this role
- Working knowledge of multiple AI providers and the customer tradeoffs around capabilities, cost, latency, reliability, usage limits, and data handling
- Ability to communicate credibly with developers or AI administrators and plainly with Finance leaders, keeping both aligned on the launch plan
- Comfort solving unfamiliar problems, escalating with useful evidence, and building a repeatable process in a changing product environment
More about this role
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Ramp is hiring a Customer Activation Manager for AI Spend Management and Router . AI Spend Management helps Finance and Engineering see connected AI spend, understand what changed, and assign it to the right owner; Router helps builders route AI model requests. You will...
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