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Senior Solutions Architect

RapidSOS · United States (Remote) · Remote

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About RapidSOS

As the leading public safety AI company, RapidSOS unlocks mission-critical intelligence for first responders and security teams. Backed by Insight.

About the role

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 5+ years of experience in engineering, including 3+ in a technical customer-facing capacity, ideally in implementation engineering, post-sales engineering, and/or sales engineering
  • Experience with complex API-based or SaaS products, whether in presales (technical discovery, presenting demos) or in post-sales / implementation engineering
  • Proficient programming ability in any language (Python, Go, Javascript / Typescript, etc.), with Python preferred
  • Familiarity with deploying solutions, through either cloud platform experience (AWS, GCP, Azure) or containerization tools like Docker and Kubernetes
  • Ability to work directly with clients and translate what they need into clear technical solutions
  • Strong communication and collaboration skills, with the ability to explain complex technical ideas to engineers and executives alike and to build trusted customer relationships that move deals forward
More about this role

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

Saving lives depends on the right information reaching the right people at the right moment. RapidSOS builds the technology that makes that possible, and people around the world are joining a mission-driven, ambitious and inclusive team to do that work. Four values guide how we work: purpose over pride, trust & safety, pioneering, urgency. Together they support a culture where people innovate, collaborate, grow and, above all, make an impact.

RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for emergency response. It pairs AI with human expertise to turn data from the world’s largest Safety Network into life-saving intelligence. The network includes more than 730 million connected devices and more than 325 global technology companies. That intelligence reaches more than 23,600 federal, state and local agencies, serving 1.2 million first responders. RapidSOS has supported more than 1.1 billion emergencies in 16 countries. That experience informs RapidSOS Harmony AI, the first purpose-built AI for public safety, designed to save critical...

Read the full posting on RapidSOS's site ↗

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