Realpage connects property management software, analytics and AI to help real estate owners and operators improve property and portfolio performance. Backed by Battery.
About the role
Help residents get clear, timely support with their renters insurance. As a first point of contact, you’ll answer inbound calls, understand each resident’s needs, and handle policy servicing accurately—from payments and billing questions to website help and policy updates. You’ll document each interaction in our CRM and work toward resolving questions on the first call. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Professional development opportunities
- Performance-based bonus based on position
More about this role
Help residents get clear, timely support with their renters insurance. As a first point of contact, you’ll answer inbound calls, understand each resident’s needs, and handle policy servicing accurately—from payments and billing questions to website help and policy updates. You’ll document each interaction in our CRM and work toward resolving questions on the first call.
Some claims, coverage, and other servicing inquiries require a Property & Casualty insurance license. If you don’t already have one, you must be able to obtain it within 30 days of hire.
The Licensed Insurance Agent provides inbound customer support for RealPage Insurance products. This role serves as a primary point of contact for customers with insurance-related questions and service needs.
The hourly pay range for this position is $22.00–$24.00, with eligibility for a monthly incentive plan. This position is located in Richardson, Tx in a Hybrid Environment two days a week.
Insurance Service Agent I (Property & Casualty License Required Within 30 Days)
Respond to inbound calls from renters insurance policyholders and provide professional, helpful service.
Process payments and policy servicing transactions...
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